Terms of Service

These terms govern your use of Train. By using the app, you agree to them. If you have questions, contact us at support@trainstrengthapp.com.

Last updated: 30 September 2026

What changed: Train is now on Android as well as iPhone; we now offer weekly and annual plans; we explain payment and cancellation for Google Play; we clarify the free trial; and we corrected how account deletion works.

Acceptance of Terms

By downloading, installing, or using Train, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the app.

Train is operated by Train Coaching Limited. These terms form a legally binding agreement between you and Train Coaching Limited, governed by the laws of England and Wales.

Subscription & Billing

Train offers auto-renewing subscriptions: a weekly plan and an annual plan. People who already subscribe to a monthly or quarterly plan stay on that plan, on these same terms, until they cancel. The following terms apply to all subscription purchases.

Payment

Payment is charged at confirmation of purchase to your Apple ID account (on iPhone) or your Google Play account (on Android). Subscription fees are charged in advance for each billing period (weekly, monthly, quarterly, or annual). The price you see in the app before you confirm is the price you pay, in your local currency and including any taxes the store adds.

Auto-Renewal

Your subscription automatically renews at the end of each billing period, for the same period and at the current price, until you cancel. On iPhone, cancel at least 24 hours before the renewal date or Apple will charge your Apple ID within 24 hours before the period ends. On Android, cancel before the renewal date and Google Play will not charge you again.

Cancellation

You can cancel at any time. Cancel in the store that bills you, because we cannot cancel for you. On iPhone: Settings → your name → Subscriptions → Train. On Android: Google Play → your profile → Payments & subscriptions → Subscriptions → Train. Cancellation takes effect at the end of the current billing period, and you keep access until then. Deleting the app or your Train account does not cancel a subscription.

Refunds

All purchases are made through the Apple App Store or Google Play, so the store handles refunds under its own policy: on iPhone at reportaproblem.apple.com, on Android through Google Play's refund process. We cannot issue refunds for store purchases ourselves. We do not give partial refunds for unused time, except where the store or applicable consumer law requires it. Your statutory rights are not affected.

Price Changes

We may change subscription prices from time to time. The store will tell you before a change takes effect. Where the store or the law requires your agreement to a price increase, your subscription continues at the new price only if you agree. If you do not agree, it ends at the end of your current period.

Free Trial

Train offers a free trial on the annual plan for eligible new subscribers. The weekly plan has no free trial.

Trial Duration

The free trial lasts 7 days and is shown on the annual plan before you confirm. Full access to Train's features is available throughout the trial. If you are not eligible, the app does not show a trial and you are charged from the start.

Trial Conversion

If you do not cancel before the trial ends, the annual subscription starts automatically and the store charges the price shown when you began the trial. To avoid a charge, cancel in the store that bills you: on iPhone at least 24 hours before the trial ends, and on Android before it ends. We email you a reminder about three days before the trial ends. The reminder is a courtesy: it is not a condition of the trial, and the end date shown by the store is the one that counts.

One Trial Per User

Free trials are for new subscribers only. The store decides eligibility: Apple allows one trial per Apple ID for a subscription group, and Google Play applies the eligibility rules of the offer. Creating another Train account does not make you eligible again.

Account Deletion

You can delete your Train account at any time. In the app, open the Account tab and tap Delete Account. If you no longer have the app, use our account deletion page or email us. The deletion is permanent and cannot be undone.

What gets deleted

Your Train account, all logged workout sessions, all generated programs, and your stored profile data are permanently removed from our servers, and you are signed out at once. Workouts Train already saved to Apple Health or Health Connect stay there, because they belong to your health record. You can delete them in those apps. Our Privacy Policy lists what we keep and for how long.

Your subscription is separate

Deleting your Train account does not cancel your subscription. The store manages it, and it keeps renewing until you cancel it: on iPhone in Settings → your name → Subscriptions → Train, on Android in Google Play → Payments & subscriptions → Subscriptions → Train. Cancel first, then delete.

Sign in with Apple — optional revocation

If you originally signed up using Sign in with Apple, deleting your Train account does not automatically revoke Train's access to your Apple ID. To fully revoke access, open iOS Settings, tap your name, then go to Sign in with Apple (older iOS: Password & Security → Apps Using Apple ID), select Train, and tap Stop Using Apple ID. This is optional — your Train account is already deleted — but it removes Train from the list of apps tied to your Apple ID.

Google sign-in — optional revocation

If you signed up with Google, deleting your Train account does not remove Train from your Google Account's list of apps with access. To remove it, go to your Google Account → Security → Your connections to third-party apps and services, select Train, and choose Delete all connections. This is optional — your Train account is already deleted.

Acceptable Use

Train is licensed for your personal, non-commercial use only. By using Train you agree not to:

Prohibited Activities

Reverse engineer, decompile, or disassemble the app · Copy or redistribute the app or its content · Share your account credentials with others · Use the app for any unlawful purpose · Attempt to gain unauthorized access to our systems · Scrape, harvest, or extract data from the app by automated means

Intellectual Property

All content within Train is owned by or licensed to Train Coaching Limited.

Our Content

The Train app, its design, workout programs, training algorithms, branding, and all associated content are the intellectual property of Train Coaching Limited and are protected by copyright law. No license to reproduce or distribute this content is granted.

Your Content

You retain ownership of the workout data you log in Train. By using the app you grant us a limited license to store and process that data to provide the service.

Physical Activity Readiness

Before beginning any exercise program — including the programs generated by Train — you should consult a qualified healthcare provider, particularly if any of the following apply to you:

Seek medical clearance if you…

have a heart condition or chest pain · experience dizziness or loss of consciousness · have a bone or joint problem that could be worsened by exercise · are currently taking medication for blood pressure or a heart condition · are pregnant or have recently given birth · have any other medical condition that may affect your ability to exercise safely.

This aligns with the Physical Activity Readiness Questionnaire (PAR-Q) guidelines widely used in fitness practice. If you answer "yes" to any of the above, seek medical clearance before using Train's workout programs.

Apple Health and Health Connect

If you choose to connect Apple Health (iPhone) or Health Connect (Android), Train uses your height and weight to personalize your program and saves your completed workouts to your health record. This is optional, you control it in your device settings, and Train works without it. The Privacy Policy explains how we handle this data.

Injury awareness feature

Train asks about existing injuries during onboarding and flags exercises that may aggravate them. This is advisory only and does not constitute medical advice — you should use your own judgment and consult a healthcare professional regarding any exercise that may affect an existing condition.

Disclaimers

Train is not a substitute for professional medical or fitness advice. Consult a qualified healthcare professional before beginning any new exercise program, particularly if you have a pre-existing medical condition or injury.

No Medical Advice

The training programs, recommendations, and content within Train are for general fitness and informational purposes only. They are not medical advice and should not be treated as such.

Assumption of Risk

Physical exercise carries inherent risks including but not limited to muscle strains, joint injuries, and cardiovascular events. By using Train you acknowledge these risks and assume full responsibility for any injuries or damages arising from your use of the app's workout programs.

As-Is Service

Train is provided on an "as is" and "as available" basis. We make no warranties, express or implied, about the availability, accuracy, or reliability of the app or its content.

Limitation of Liability

Liability Cap

To the maximum extent permitted by law, Train Coaching Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the app. Our total liability to you for any claim arising from these terms shall not exceed the amount you paid us in the 12 months preceding the claim.

Consumer Rights

Nothing in these terms limits or excludes any statutory rights you have as a consumer under applicable law that cannot be excluded by agreement.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where applicable consumer law in your country provides otherwise.

Support & Updates

Support

For technical support, billing questions, or any other enquiry, contact us at support@trainstrengthapp.com. We aim to respond within 2 business days.

Changes to These Terms

We may update these terms from time to time. When we make material changes, we'll notify you via the app or email and update the "Last updated" date above. Continued use of Train after changes are posted constitutes your acceptance of the revised terms.

Get in Touch

For support, billing enquiries, or legal questions, reach us at:

support@trainstrengthapp.com